TERMS AND CONDITIONS
§1
GENERAL PROVISIONS
These Terms of Service take effect on January 25, 2025.
The owner of the website www.sabatconsulting.com is Sabat Consulting S.C., located at Piłsudskiego Street 14/4, 33-100 Tarnów, Poland. The company's Tax Identification Number (NIP) is 8732822326, and its National Business Registry Number (REGON) is 851788360.
The business is registered in the Central Register and Information on Economic Activity (CEIDG) of the Republic of Poland.
The website www.sabatconsulting.com operates in accordance with the principles outlined in these Terms and Conditions.
The Website offers Products and services to Customers worldwide.
These terms outline the conditions for entering and terminating Product Sales Agreements, as well as the associated complaint procedures.
Customers are required to comply with these Terms and Conditions from the moment they begin using the Electronic Services offered by the website.
In addition, the use of the Website is subject to the Privacy Policy and Cookie Policy available on the Website.
In matters not covered by these Terms and Conditions, the provisions of the following laws shall apply:
- The Act on the Provision of Electronic Services of July 18, 2002
- The Consumer Rights Act of May 30, 2014
- The Act on Out-of-Court Settlement of Consumer Disputes of September 23, 2016
- The Civil Code Act of April 23, 1964
- Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
- and other applicable Polish laws.
For international Customers, mandatory consumer protection laws applicable in the Customer’s country of residence may also apply.
§2
DEFINITIONS CONTAINED IN THE TERMS AND CONDITIONS
CONTACT FORM – A form available on the website www.sabatconsulting.com, allowing users to send messages to the Service Provider.
ORDER FORM – A form enabling customers to place orders.
PRODUCT – A service or item offered for sale on the Website forming the basis of the Sales Agreement.
CUSTOMER – A customer who intends to enter or has entered into a Sales Agreement with the Seller.
CONSUMER – A natural person who engages in a legal transaction not directly related to their business activity.
LICENSE – A license agreement within the meaning of the Act on Copyright and Related Rights.
TERMS AND CONDITIONS – These Terms of Service.
SERVICE – The website www.sabatconsulting.com.
SELLER / SERVICE PROVIDER – Jan Sabat and Dorota Sabat conducting business as Sabat Consulting S.C., address: Józefa Piłsudskiego Street 14/4, 33-100 Tarnów, Poland, NIP: 8732822326, REGON: 851788360, email: [email protected], phone: +48 502 146 443.
SALES AGREEMENT – An agreement concluded between the Customer and the Seller via the Website.
ELECTRONIC SERVICE – Services provided electronically through the Website.
SERVICE USER – A natural person, legal person, or organizational unit using the Electronic Service.
ORDER – The Customer's declaration of intent constitutes an offer to conclude a Sales Agreement.
§3
INFORMATION ABOUT PRODUCTS AND ORDERING
The website www.sabatconsulting.com sells its products online.
Products offered on the Website are free from physical and legal defects.
The Website offers products to Customers located worldwide.
The prices displayed on the Website are gross prices and include VAT where applicable.
For Customers located outside the European Union, additional customs duties, import taxes, and local fees may apply and are the Customer's responsibility.
Products offered:
Get Lean Simulation Game Set
This set includes building blocks and auxiliary materials for conducting simulations.
Purchasing the set grants the Customer a perpetual, non-exclusive license to use the simulation internally within the purchasing organization.
Copying, reproducing, distributing, modifying, selling, or transferring the game materials without written consent is strictly prohibited.
VOD Courses
Customers receive lifetime access to the purchased course.
Refund is possible within 14 days if no more than 20% of the course has been viewed.
Orders can be placed:
- via the Website Order Form
- 24 hours a day
Orders are processed Monday to Friday, 9:00 AM to 5:00 PM.
§4
CONCLUSION OF THE SALES AGREEMENT
The Seller confirms receipt of the Order immediately.
Acceptance of the Order is confirmed via email.
Upon receipt of the confirmation email, the Sales Agreement is concluded.
The VAT invoice will be issued and sent electronically to the Customer's email address within 3 working days of the order being completed.
§5
METHODS OF PAYMENT
Payment methods available:
- PayPal
- Bank transfer
- Credit cards
In the case of electronic payments, transactions may be processed by external payment service providers who process personal data in accordance with their own privacy policies.
§6
SHIPPING AND DELIVERY
After placing the Order, the simulation game is shipped via DHL courier service.
Shipping costs depend on the destination country and city.
The exact shipping cost is automatically calculated during the checkout process after the Customer enters the delivery country and postal code.
The shipping price is displayed before the Customer confirms the Order.
The Seller ships Products worldwide.
Delivery time is typically 2–4 weeks, depending on the destination.
The Seller is not responsible for delays caused by customs clearance.
Any customs duties, import taxes, or other charges imposed by the destination country are the Customer's responsibility.
The maximum delivery time shall not exceed 30 days unless otherwise agreed.
§7
LICENSE AGREEMENT
The Product is licensed, not sold.
The Service Provider retains full copyright.
After purchase, the Customer receives a paid, perpetual, non-exclusive license.
The Customer may use the Product internally within the purchasing organization for training and business purposes.
The Customer may not:
- Copy the Product
- Reproduce the Product
- Distribute the Product
- Sub-license the Product
- Sell the Product
- Transfer the Product to third parties
- Modify the Product
The Product may not be used to create competing simulation games.
The Customer may not digitize, record, or reproduce game materials.
Violation of the License may result in termination of the License Agreement.
§8
PRODUCT COMPLAINTS
Complaints may be submitted to:
or
Sabat Consulting S.C.
Piłsudskiego 14/4
33-100 Tarnów
Poland
The Seller responds within 14 days.
§9
RIGHT TO WITHDRAW FROM THE AGREEMENT
Consumers may withdraw from the contract within 7 days.
The Consumer bears the direct cost of returning the goods.
The returned Product must not show any signs of use beyond what is necessary to examine it.
If the Product shows signs of excessive use, the Seller may reduce the refund accordingly.
The right of withdrawal may not apply if the Product is delivered in a sealed package containing licensed materials, and the seal is broken after delivery.
§9A
MODEL WITHDRAWAL FORM
I hereby give notice that I withdraw from my contract of sale of the following goods:
Order number
Name
Address
Date
Signature
§10
TYPE AND SCOPE OF ELECTRONIC SERVICES
The Service Provider enables:
- concluding Sales Agreements
- using the Contact Form
Electronic Services are provided free of charge.
§11
TECHNICAL REQUIREMENTS
To use the Website, the Customer needs:
- Internet access
- web browser
- email access
- enabled cookies and JavaScript
The Customer must not provide unlawful content.
§12
COMPLAINTS RELATED TO ELECTRONIC SERVICES
Complaints may be submitted via email.
The Seller responds within 14 days.
§13
INTELLECTUAL PROPERTY
All content on www.sabatconsulting.com is protected by copyright.
Unauthorized use of website content may result in legal liability.
The Seller reserves all copyright rights to the training materials and simulation games.
§14
FINAL PROVISIONS
Agreements concluded through the Website are governed by Polish law.
The Seller provides Products to Customers worldwide.
For Consumers, disputes are resolved in accordance with applicable consumer protection laws.
For business Customers, disputes are resolved by the court having jurisdiction over the Seller’s registered office in Poland.
Consumers may use the Online Dispute Resolution platform:
http://ec.europa.eu/consumers/odr/
Contact Information
Email: [email protected]
Address: Józefa Piłsudskiego 14/4, 33-100 Tarnów, Poland
Phone: +48 502 146 443

